Olena
Резюме QA engineer
18 жовтня 2023р.Київська область
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Olena *******
QA Engineer junior/trainee
SUMMARY
I am a purposeful and highly motivated person who can adjust quickly to
new surroundings. My qualities such as sociability, flexibility, and
dependability make me good at teamwork. I am well organized and detail
oriented which I believe is a key to successfully managing responsibilities.
SKILLS
EDUCATION
ADDITIONAL COURSES AND TRAININGS
WORK EXPERIENCE
CONTACTS
Location
Kyiv, Ukraine
Remote only
Will consider relocation
************************
Phone
Viber
https://www.linkedin.com/in/olena-*******-
a28325254/ (https://www.linkedin.com/in/olena-*******-a28325254/)
LANGUAGES
Jira
Mantis
Scrum theory
TestRail
TestLink
Manual QA
Identification of defects in the tested
software
Correct formulation of comments about
bugs and work with them
Test cases
Finance and Credit at National University of Food Technologies
2008-2013
QA Automation JS at Hillel IT School
2023
The Fundamentals of Software Testing at QATestLab Training Center
2023
Посилання на сертифікат
https://clients.qatestlab.com/api/trainings/public_certificate_273366_35707.pdf •
Identification of defects in the tested software; • Correct formulation of comments
about bugs and work with them • Working with the defect detection system – Mantis •
Specifics of testing software on mobile devices, various methods of testing games •
Various methods of testing games • Design of test cases in the TestLink system •
Knowledge of planning processes and test design techniques
public_certificate_273366_35707.pdf (file:///home/hillel/hillel-lms-api/uploads/temp/public_certificate_273366_35707.pdf)
Fundamentals of software testing at Lviv IT School with Prometheus
2023
Повне посилання на сертифікат:
https://certs.prometheus.org.ua/cert/ae8fba215b1b4a1595f************9
Agile Scrum с нуля до Scrum Master at Udemy
2023
https://udemy-certificate.s3.amazonaws.com/image/UC-fae1e47d-ae71-4d2d-85a5-
9f5301466ee5.jpg?v=1695567015000
UC-fae1e47d-ae71-4d2d-85a5-9f5301466ee5.jpg?v=1695567015000 (file:///home/hillel/hillel-lms-api/uploads/temp/UC-fae1e47d-ae71-4d2d-85a5-9f5301466ee5.jpg?v=1695567015000)
Customer Service Specialist at TOV KOShEL`OK . Ukraine , s. Chajki
2020-2023
• Customer support. Technical support. • Collaborate with various departments
to meet the needs of the client • Fulfillment of the company’s goals for the return
of loans
Customer Service Specialist , Credit Specialist at TOV GLOBAL CREDIT.
Kiev, Ukraine
2020
• Customer support. • Collaborate with various departments to meet the needs of the
client • Fulfillment of the company’s goals for the return of loans
Ukrainian C2
Russian C2
English B1
HOBBY
Studying, achieving new goals in a new profession, improving skills, and
acquiring new knowledge in the field of testing (QA), reading, traveling
Borrower (Credit) Specialist at TOV VELLFIN. Kiev, Ukraine
2019-2020
• Distributed weekly meetings • Customer support. Technical support. Assistance
to clients of the company in registration • Fulfillment of the company’s goals for
the return of loans
Borrower (Credit) Specialist at TOV INTERKESh UKRAINA. Kiev,
Ukraine
2018-2019
• Customer support, Skip-tracing • Reporting results of work in the CRM system
• Fulfillment of the company’s goals for the return of loans
Team Leader, Borrower (Credit) Specialist at TOV "FK "VERONA". Kiev,
Ukraine
2017-2018
• Customer support, Skip-tracing • Fulfillment of the company’s goals for the
return of loans • Assistance in adaptation of new employees
Customer Support Specialist at INSURANCE COMPANY VUSO. Kiev,
Ukraine
2016-2017
• Reporting results of work in the CRM system • Consulting, selection and
preparation of contracts for clients. • Communicate effectively with sales
representatives to provide accurate and reliable information
Specialist of the VIP Client Service Sector, support Specialist at Bank
Mihaylovskiy. Kiev, Ukraine
2015-2016
• Monitoring of customer transactions, solution and assistance operations • Work
with new and repeat clients • Active sales of a full range of banking products in
the selected segment
Team Leader, Specialist of the VIP Client Service Sector at BANK
FORVARD. Kiev, Ukraine
2011-2015
• Monitoring of customer transactions, solution and assistance operations • Work
with new and repeat clients • Active sales of a full range of banking products in
the selected segment