Резюме Hk

Професійні навички

• Communication skills
• Management
• Sales
• Consultant
• English
• English Intermediate
• Russian
• Trading
• Ukrainian
• Assistant
• Administrator
• SSIS
• NIST
• Monitoring
• Skype
• Flexible
• ORM
• Communication
• Report
• Training

Початковий текст

Curriculum Vitae

Personal Information

Name and Surname: Kateryna *********

Date and Place of birth: Odessa, Ukraine / ************

Nationality: Ukrainian

Full Address: 59 Zatonskogo Street, Apt. 104, Odessa, Ukraine

Mob tel.: Показати контакти

e-mail: ******************************

Skype login: katrin_non_lady

Travel Passport: FN526235

Seaman Passport: AB627037

C1/D visa: 2**********001

Foreign Languages

• English – Intermediate

• Russian – Native

Education History

• Odessa Secondary School No. 84 – 2001-2012

Employment History

Shop Staff

Marella Discovery – B&S Cruise Shop

March 2020 – June 2020

• Responsible for serving customers and processing sales transactions including upselling of products.

• Restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained.

• Explains features and benefits of products.

• Receiving, processing, and organizing shipments and deliveries accordingly.

• Providing the best customer service to make sure the customers leave happy and satisfied.

• Bring the best memories about the cruise.

Cabin Steward

Marella Discovery 2 – Apollo Group

September 2019 – January 2020

• Responsible for a section of 32 guest cabins as assigned by Chief Housekeeper.

• Provides personal assistance to guests and aims to exceed their expectations.

• Must ensure the cleanliness of the cabins, corridors and lockers.

• Handle all the linen necessary for the daily operations.

• Maintains safe and sanitary environment for guests and fellow employees.

• Knowledgeable about ship’s schedules, travel routes and services.

• Reports/follows-up maintenance issues, defective equipment, fixtures and supplies.

Assistant Cabin Stewardess

Marella Discovery 2 – Apollo Group

November 2018 – June 21019

• Assists the cabin steward in maintaining the cleanliness of the cabins.

Store Administrator

Adidas – Odessa, Ukraine

June 2017 – July 2018

• Responsible for improving sales and profit of the store, staff training, and monitoring works of sales consultants.

Store Director

BONA – Odessa, Ukraine

February 2016 – May 2017

• Responsible for sales and profit of the store and innovates proposals to improve the work of staff.

Store Administrator

BONA – Odessa, Ukraine

December 2014 – February 2016

• Responsible for staff training, customer settlement, acceptance and transfer of goods.

Sales Assistant

BONA – Odessa, Ukraine

September 2014 – December 2014

• Organization and management of sales on the trading floor.

Personal Characteristics

• Customer-oriented with good communication skills

• Fast learner, flexible, and team player