Резюме Customer Service

Професійні навички

• CRM
• English
• Excel
• LESS
• Organizational skills
• Sales
• Slack
• Support
• Zend
• Microsoft Office
• Assistant
• Administrator
• Computer
• Certification
• SSIS
• NIST
• Skype
• Presentations
• ORM
• Booking

Початковий текст

Faith brodrick

Dachna Street, House **********. Vinnytsia City, Ukraine, ******************0 •+380 Показати контакти • **************************

Professional Summary

Highly motivated and creative customer service professional with 2 years experience in helping customers while ensuring that sales goals are met. Hands on experience in dealing with customers both to their satisfaction and that of the company’s . Track record of exceeding customer service goals in compliance with company rules and regulations. A friendly and helpful individual who can handle all kinds of situations effectively.

Skills

Work History

Online ESL ************** to Current

Skyeng- Online

• Helping pupils improve their listening, speaking, reading and writing skills via individual and group sessions.

• Teach English online via skype to children, young adults and adults from Asia,Russia and other parts of the world by using lesson flow provided by company

• Organizing and running specialist courses

• Checking and assessing pupils work

• Regularly attend online teachers training to improve class room delivery to students.

Customer Service Repre******************* to 04/2019

Memcrab – Vinnitsya, Ukraine

•  Prepare products or service reports by collecting and analyzing customer information .

• Contributed to team effort by accomplishing related results as needed

• Managed large amounts of incoming mails.

• Provided primary customer support to internal and external customers in fast-paced environment.

• Identify and accessed customers needs to achieve satisfaction.

• Communicated professionally with colleagues, freelancers and clients.

• Adapted to new applications and maintained knowledge of current technologies.

Virtual Assistant/Administrator *************

Enop Concept International Limited – Lekki, Lagos, Nigeria.

• Responding to emails and phone calls

• booking and arranging travel, transport and accommodation

• organizing events and conferences

• Create presentations as assigned

• Provided customer service as first point of contact.

Education

TEFL-TESOL CERTIFICATION (40 HOUR ELEMENTARY TESOL COURSE) - TEFL-TESOL Academy June 2018

Junior Specialist Certificate: Urology, 2018

Vinnytsia National Pirogov Medical University - Vinnytsia, Vinnyts'ka oblast

Doctor of Medicine: Medicine and Surgery, 2016

Vinnytsya National Memorial Medical University – Vinnitsya, Vinnyts’ka Oblast

Secondary School Leaving Certificate, 2008: Sciences

Evangel college Lagos, Nigeria.