Резюме Стюардесса

Mobile :

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Email :

**************** (mailto:****************)

Address :

Bereslavske Street 10A,
Kherson, Ukraine

VICTORIA BARNAK

PERSONAL PROFILE

Date of Birth

:

10

th

October 1995

Gender

:

Female

Marital Status

:

Single

Nationality

:

Ukrainian

Visa Status

:

Residence

Languages

:

English (Fluent Spoken & Written);
Russian (Native); Ukrainian (Native)

References

:

Available Upon Request

PROFILE SUMMARY



Enthusiastic, self-motivated, dynamic and hardworking professional with over 4 years of
experience in restaurants, sales & marketing industry and administration. Excellent skills
in customer service.



Confident communicator with outstanding interpersonal skills, which is helping to
promote new service and products. Ability to cooperate with different type of people.

Organized and independent with an immense passion and love for life. Focused in
learning, nurture and develop my credentials and make a career.

CORE COMPETENCIES



Good communication skills;



Fast learner;



Demonstrating exceptional reliability and performance;



Good time management skills;



Ability to work under pressure;



High commitment in teamwork;

IT SKILLS



Microsoft PowerPoint;



Microsoft Word;



Microsoft Excel;

WSET (Wine and Spirit Educational Trust) Level 1 Award in ***********/18.

Educational practice abroad in countries: Czech Republic, Austria, Hungary ********** –
**********.(Provided by tour operator “Accord-tour” ********** – **********).

The Kingdom of Sweden, Lithuania, Latvia, Estonia. (Provided by tour operator “Accord-

tour”)********** – **********.

CAREER TIMELINES

SALES ASSOCIATE March ****************
Al-Futtaim company, Robinson’s Luxury department store– United Arab Emirates



Providing excellent customer service experience by greeting, engaging and educating
customers about products and promotions.



Ensure the achievement of individual and store goals.



Follow visual merchandising standards in the department and personal assigned area ( Fendi, 
Versace, Givency, KENZO, Il Gufo, Chloe, Simonetta, Monalisa) 



Drive sales through, up- selling and cross- selling based on customer’s needs. 



Operating POS system, cash register, managing financial transactions. 



Arranging appointments with VIP customers. 



Ordering and stock keeping of office stationary equipment. 



Assist managers on daily duties. 

HOSTESS/WAITRESS 

February **********- ********** 

Tamba Restaurant, World Trade Centre, Abu Dhabi – United Arab Emirates 



Greeting customers. 



Answering phone calls and emails, filings, copying and arranging documents. 



Operating restaurant reservation software and building guest database. 



Prepare daily sales & marketing report, including daily report. 



Handling guest complaints and anticipating guest needs. 



Closing daily cash float and cash sales. 



Preparing and sending daily reports to the company’s management and head office

. 

SALES ASSISTANT (BOUTIQUE) 

May 2015 – October 2015 

Out of the blue CAPSIS Elite Resort, Island Of Crete, Greece 



Provide customers with information on products pricing, features, and availability 



Helping customers to choose from a variety of products; 



Selling and up-selling products; 



Arranging store and support managers to ensure smooth sales operations

. 

MAJOR ACCOMPLISHMENTS

EDUCATION & TRAINING

Educational / Professional & Other Qualifications

Bachelor of Management –Tourism and Restaurant industry- 2012-2016 
Kyiv National University of Trade and Economics