Резюме Copywriter

Luis G. ****

Odessa Ukraine
+380 Показати контакти
*****************


I am an experienced manager with a solid theoretical background with 7 years of studies in

organizations and HR, always improving, learning and willing to go further in my professional

and personal development. During my 6 years as a manager, I have acquired experience in

evaluating HR needs in the company, recruiting, training, team management, team

development, purchases, sales, customer service, etc.

Key Skills:

- Analyze the workplace’s needs and create a team in accordance with it, Recruiting and

Training.
- Developing sales
- English & Spanish Proficiency - Advanced & Native
- Communication and negotiations
- Creation of technical documentation/instructions
- Training, team building, team engagement, career development

Work Experience:

Freelance copywriting. 2016- Currently
Writing content for different websites in English and Spanish.
scientific topics, health, marketing, IT, blogs.

Unit Manager

​

in Dublin, Camile Thai Ireland. March *******************,

● Job activities 

- Recruiting and training of new staff 
- Control of purchases and waste 
- Sales management 

- Team leading 
- General maintenance of the branch 
- Communicating with the marketing department to develop sales 
- Improving customer service 

● Achievements 

- Increased in average 25% of the sales per week (target 15%) 
- Created a strong team capable of managing by themselves all the areas of the restaurant 
- Decreased labor costs in 4-6% per week, without neglecting customer service. 
 
Psychologist

​

, C.I.I.P. Centro de Intervencion Integral Psicologica (Spain),August 2016

- October 2019 
 
Job activities 
- The first interview to know and understand the needs of a customer
- Create an evaluation and assessment program for each customer 
- Diagnostic 
- Create an intervention/therapy program based on the results of the assessment 
- Communicate properly and efficiently with customers after/during and before the therapy 
- Used the most recent psychometric tools and following well based scientific procedures 
- Treat adequately the documents and personal information gathered
- Teamwork with other professionals (speech therapists, psychiatrists, doctors, and another

psychologist). 
 
 
 
HR Manage

​

r, ASEGARCE pelota Basca Spain, march 2015 – September 2016 

● Job activities 

- Sourcing & recruitment 
- Assist and determine the company’s needs in personnel 
- Contracts, documents, and paperwork 
- Assessment of the team performance 

● Achievements 

- Created a checklist for recruiting exclusively for sport 
- Created a checklist to manage players development 
 
 
Bar manager

​

, Hotel Benidorm, Spain 

 
May 2010– august 2014

● Job activities 

Full recruitment process 
Training the new staff 
Solving issues with staff and customers 
Sales and purchases 

● Achievements 

- increasing of sales +10% 
- Decreasing the cost of labor and products 
 
 

Education: 
 

● UNED Pamplona Spain 

Bachelor’s degree in

​Psychology​, emphasis in clinical psychology and psychology of

organizations and HR. 
 

● EDNyD Spain 

Master’s degree in 

​Management and Human Resources​. 

● VIU Universidad Internacional de Valencia, Spain 

Official master degree in special needs in education and early attention (based in

neuropsychology) 
 

● VIU Universidad Internacional de Valencia, Spain 

Official master degree in health/clinical psychology 
 
 

Additional training & courses: 

Accounts and wastage procedures for restaurants 

New tools in recruitment (Uned-synergy, Pamplona) 

Recruitments tools as Bezimply, IQ accounts, HR manager 

English advanced 

Spanish native