Професійні навички

• Communication skills
• English
• Excel
• HR
• iOS
• Management
• Russian
• Sales
• Assistant
• Service Desk
• Team Lead
• SSIS
• Visio
• Customer service skills
• Communication
• Problem solving
• UI
• Leadership
• Customer Service

Початковий текст

Bamidele Olu*****lola

21 Titova,

Dnipropetrovsk.

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Personal profile

I am a fourth year medical student at the Dnipropetrovsk medical institute of traditional and non traditional medicine.I have developed excellent analytical and leadership skills through my degree as well as key customer service and communication skills through my part time job at The Insurance shop .I am looking to further develop and use my skills in any industry I find myself.

Experience

Ava health insurance,Nigeria

Sales assistant/Record keeper

July *****************

• Serving customers and dealing with their requests .

• Recording on the system the checkout and checkin of the organisation.

• Dealing with customer queries, customer complaints and refunds on the customer service desk.

,Dougal’s Fast Food Weekend,Nigeria

Customer assistant work

June ********************

• Developed strong customer service skills in serving customers quickly and politely.

• Used problem solving to help customers with a range of queries like requesting vegan choices or items not on the menu.

• Worked as a team to make sure food was cooked, served and delivered quickly, and the service area was kept clean.

• Used self-management and organisation skills to carry out tasks on my own without constant supervision by the team leader.

• Developed time-keeping skills in always being punctual for work.

• I was given extra responsibilities by the team leader and trained in cash handling and working the till.ling with customer queries, customer complaints and refunds on the customer service desk.

Education

Bachelor of science ,Uniosun ,Nigeria .

September ****************

•Graduated with upper honors

Diploma course in Russian language,Tambov state university,Russia

November **************

•Graduated with Diploma

Languages

• English

• Russian