Резюме Customer Service

CONTACT

Address:

Kiev, Ukraine

Phone:

Показати контакти

Email:
***********************

LANGUAGES

English (C1)

Russian (Mother tongue)

Ukrainian (Mother tongue)
Polish (B2)
Spanish (A2)

German (B1)

WORK EXPERIENCE

Customer service manager

Sport club «XL» (Kiev, Ukraine) 2012-2014

http://www.xlclub.com.ua/ru/index.html (Manager Tetiana *************)

-investigating and solving customers' problems

-handling customer complaints or any major incidents

-improving customer service procedures, policies and standards

Waitress, Bartender, Seller of Watches& Accessories

«Park Wodny» (Krakow, Poland) 2014-2016 (Manager Lukasz +48600316663)

-interacting with customers, taking customer orders and delivering food and beverages

-processes payments for purchases; processing checks, cash, and store or other credit cards

Private Event host, Comedian (Krakow, Poland) 2016-2018
-host private events (weddings, birthdays and etc.)

-entertain guests with show and jokes

EDUCATION

TV School – ShowMax (Kiev,Ukraine) 2014

TV Show&Broadcast Journalist

Krakowska Akademia im. A. F. Modrzewskiego (Krakow,Poland) 2014-2018

International Relations, International Tourism Faculties Bachelor's degree

Hull University Business School (Hull, United Kingdom) 2017

International Marketing Faculty

ADDITIONAL SKILLS

Software

ntermediate MS Office skills (Advanced)

Windows, Mac OSX (Advanced)