Резюме SEO Specialist

IT Related Experience

14 years (Business Analyst and QA Specialist)

Education

.NET Microsoft Certification Application Developer (2007)

Willis College

eCommerce Enterprise Developer (2002)

Willis College

Security Clearance

Secret Clearance (Canada)

Languages

Bilingual (Fluent in English and French)

Shopify E-Commerce Store (Retail)

Business Analyst, Technical Lead, Sales

September 2016– Present

Tasks Performed:

• ●●Business Requirement Documents, Use Cases, Functional Use Cases, Traceability matrixes

• ●●Quality Assurance and Design and Built functional E-Commerce store catering to U.S customers

• ●●Quality Assurance and Design and implemented Search Engine Optimization strategy

• ●●Quality Assurance and Design and implemented High Performing Google Ads Campaign strategy

• ●●Content Quality Assurance

• ●●Quality Assurance and Design E-Commerce Store Layout

• ●●Main contact with USA suppliers

Technical Environment: Shopify E-Commerce Platform, Google Analytics, Google Merchant, Google Ads, Web Compliance Tools, Javascript, Liquid, Google Drive (Excel, Word)

Achievements: High ranking Google Ads campaigns (PPC)

Link: https://drive.google.com/drive/folders/1UjsSNDrSmH5qoupFxAs8VfqEEkFVu49a?usp=sharing

Immigration, Refugees and Citizenship Canada

Bilingual Business Analyst, Quality Assurance Process Engineer

May 2016– April 2018 (25 months)

Tasks Performed:

• ●●Analyze and document business and technical as-is process.

• ●●Deliver process enhancement documentation to stakeholders.

• ●●Act as Team Lead.

• ●●Provide gap analysis.

• ●●Manage Project Team schedule.

• ●●Create requirement traceability matrix for full requirement test coverage.

• ●●Develop test documentation deliverables including test plans, test estimates, test cases, test scripts

• ●●Execute the test cases and scripts system, acceptance, functional and regression test plans as well as partner test plans to validate correct functionalities are implemented according to specifications and business needs;

• ●●Develop and maintain an automated testing framework and work within various test methodologies.

• ●●Coordinate test case reviews with stakeholders.

• ●●Responsible to provide QA sign off for assigned projects.

• ●●Liaise with multi-dimensional team of Business Analysts, System Analysts, Developers and Testers to clarify and resolve problems identified

• ●●Identify obstacles and roadblocks during execution phase and offer suggestions to work around obstacles.

• ●●Adhere to requirement review, defect writing and test case writing guidelines.

• ●●Coordinate testing efforts between 3rd parties testing team.

• ●●Keep QA Manager informed of current state of quality and test progress and improve methodology, tools and documentation as needed.

• ●●Ensure completion of all deliverables within schedule, budget and quality constraints.

• ●●Collaboratively work with the development team, digital managers and the business partners.

• ●●Perform various types of testing including functional, integration, back-end validation, GUI, regression testing as needed.

• ●●Created effective test strategy and test plans and automate new and updated test cases/scripts as per team test strategy.

• ●●Run test scenarios and test cases and analyze and resolve complex problems from results.

• ●●Provide test strategy/plan presentations to digital manager, project manager and QA manager.

• ●●Create daily QA task list in order to meet objectives and deadlines as per test estimates provided.

• ●●Participate in Requirement and Design brief review session.

• ●●Develop and revise test data requirements to execute automated testing and evaluate requirements and design docs from a quality testability standpoint.

• ●●Articulate gaps found in requirements and escalate associated risks.

• ●●Identify, and document defects and evaluate priority of defect based on overall application functionality.

• ●●Attend defect triage meetings to discuss defects found and recommended adjustments.

Technical Environment: Microsoft Test Manager ****************, Team Foundation Server (TFS) 2018, Visual Studio Professional 2018, IBM Rational ReqPro, IBM Rational ClearCase, Oracle **********

Canadian Mortgage and Housing Corporation

Bilingual Business Analyst, Senior Quality Assurance Specialist

September 2015– April 2016 (8 months)

Tasks Performed:

• ●●Analyze business and technical specifications of applications being developed to understand intended functionality/requirements.

• ●●Create requirement traceability matrix for full requirement test coverage.

• ●●Develop test documentation deliverables including test plans, test estimates, test cases, test scripts

• ●●Execute the test cases and scripts system, acceptance, functional and regression test plans as well as partner test plans to validate correct functionalities are implemented according to specifications and business needs;

• ●●Develop and maintain an automated testing framework and work within various test methodologies.

• ●●Coordinate test case reviews with stakeholders.

• ●●Responsible to provide QA sign off for assigned projects.

• ●●Liaise with multi-dimensional team of Business Analysts, System Analysts, Developers and Testers to clarify and resolve problems identified

• ●●Identify obstacles and roadblocks during execution phase and offer suggestions to work around obstacles.

• ●●Adhere to requirement review, defect writing and test case writing guidelines.

• ●●Coordinate testing efforts between 3rd parties testing team.

• ●●Keep QA Manager informed of current state of quality and test progress and improve methodology, tools and documentation as needed.

• ●●Ensure completion of all deliverables within schedule, budget and quality constraints.

• ●●Collaboratively work with the development team, digital managers and the business partners.

• ●●Perform various types of testing including functional, integration, back-end validation, GUI, regression testing as needed.

• ●●Created effective test strategy and test plans and automate new and updated test cases/scripts as per team test strategy.

• ●●Run test scenarios and test cases and analyze and resolve complex problems from results.

• ●●Provide test strategy/plan presentations to digital manager, project manager and QA manager.

• ●●Create daily QA task list in order to meet objectives and deadlines as per test estimates provided.

• ●●Participate in Requirement and Design brief review session.

• ●●Develop and revise test data requirements to execute automated testing and evaluate requirements and design docs from a quality testability standpoint.

• ●●Articulate gaps found in requirements and escalate associated risks.

• ●●Identify, and document defects and evaluate priority of defect based on overall application functionality.

• ●●Attend defect triage meetings to discuss defects found and recommended adjustments.

• ●●Used Team Foundation Server 2013 to identify, track, re-test, document and monitor defects found.

• ●●Perform in-depth resolved defects and regression test coverage.

• ●●Cultivate interactive relationships during test execution reviews with business, I&T and key internal business stakeholders to understand overall business objectives, and deliver high quality releases and enhance user digital experience.

• ●●Offer training, guidance and support to teams and managers about testing approach.

• ●●Create Test Plans, Test Cases and automated test scripts using IBM Rational ClearCase, Rational ReqPro, Rational Functional Tester, Oracle **********, Visual Studio Test Professional 2013 and MS Office.

• ●●Analyze, evaluate and test new or modified systems to verify programs function according to business requirements and adhere to quality standards.

• ●●Monitor project progress during testing phase to ensure that deadlines are met.

• ●●Assisted developers in recreating issues/defects and document test execution results.

• ●●Review requirements, design documents and.

• ●●Analyze, evaluate and test new or modified systems to verify programs function according to business requirements and adhere to quality standards

Technical Environment: Windows 8, Team Foundation Server (TFS) 2013, Visual Studio Test Professional 2013, IBM Rational ReqPro, IBM Rational ClearCase, Oracle **********

1. Project # 4

Aboriginal Affairs Northern Development Canada

Bilingual Business System Analyst

December 2012– August 2015 (********** months)

Tasks Performed:

• ●●Conduct JAD sessions to develop business and functional requirements and specifications.

• ●●Tasks include user interviews, requirements gathering and analysis, design and functional design.

• ●●Create use case and report specification documents.

• ●●Create and manage requirement and scope document.

• ●●Provided technical advice, information and estimates to clients on many different requirements.

• ●●Interpreted and clarified business requirements, and developed systems design and specifications.

• ●●Coordinated and led test execution and test case reviews and with stakeholders, Business Analysts, System Analysts, Developers and Testers and clarified, analyzed and resolved complex problems identified through executed test scenarios and test cases.

• ●●Develop and revise test data requirements and retest, document and monitor identified defects using TFS.

• ●●Identified any issues that emerged during the testing phase of the project, recommended solutions and made necessary adjustments.

• ●●Provided impact analysis estimates, and recommended alternatives and options for solutions.

• ●●Analyzed business and technical specifications of applications being developed to understand intended functionality/requirements.

• ●●Reviewed requirements and design documents.

Technical Environment: IBM Rational ReqPro, Oracle **********, Rational Functional Tester

1. Project # 6

Conservative Party of Canada

Quality Assurance Test Engineer

December 2010– July 2012 (********* months)

Tasks Performed:

• • ●●Developed and maintained an automated testing framework and tested multiple financial interfaces.

  • ●●Clarified and improved the testing methodology, tools and documentation.

  • ●●Participated in JAD sessions.

  • ●●Worked closely with CPC’s Business Analyst, System Analysts, Developers and Testers to gather Interface requirements related to testing and implementation readiness

  • ●●Created test plans and created and executed test cases against Interface Design Documents as well as RIA Services, WPF and Web based interfaces.

  • ●●Developed and updated automated test scripts and cases as per the strategy of the testing team.

  • ●●Executed integration, system, acceptance, functional and regression test scripts to ensure that the functionalities that were outlined in the specifications and by the business needs were implemented appropriately.

  • ●●Tested Moneris E-Commerce API.

  • ●●Worked closely with CIBC’s financial extract formatting standards.

• • ●●Developed and tested the E-Commerce Web Site.

  • ●●Developed and revised the test data requirements as project progressed.

• ●●Supported QA Manager in all QA output with overall coordination of the testing activities and any improvements to the testing strategy, test planning and test execution that needed to be implemented.

• ●●Held meetings and led test execution reviews with stakeholders and senior management for complex issues.

• ●●Worked closely with development team to provide knowledge transfer as well as top notch QA support.

• ●●Assisted in day to day testing of the product and analyzed, identified and logged bugs/inconsistencies in database.

• ●●Tracked and troubleshot system issues and verified the resolution of issues through to the end of the testing process.

• ●●Clarified and resolved identified issues through liaisons and meetings with Business Analysts, System Analysts, Developers and Testers.

• ●●Retested application as necessary as defects were identified, documented and monitored using MS TFS.

• ●●Supervised testing in accordance with the plan and monitored the test plan for all levels of testing.

• ●●Performed daily performance testing and tracking of test execution results.

• ●●Clarified issues and provided detailed information when necessary.

• ●●Assisted in the generation and execution of test cases.

• ●●Monitored project testing progress to ensure that project stayed on time and on budget.

Technical Environment: Windows 7, Visual Studio 2010, Oracle **********, IBM Rational ReqPro, IBM Rational ClearCase, Rational Functional Tester, .*******, SQL Server ************.01, WCF, RIA Services, JavaScript, WPF, Moneris, Telerik WebUI, Test cases, Test plans, Rational functional tester, Rational Clear Quest, Rational Clear Case, MS Office Suite, C#, ASP.Net, Linq, XML(XPath, XQuery)

Quality Assurance Tester

March 2010– November 2010 (9 months)

Tasks Performed:

• ●●Developed and executed integration, functional, regression and acceptance test scripts and test plans as well as partner test plans using a variety of manual and automated methods and tools (TTPro software).

• ●●Ran tests to ensure that application functionalities were implemented according to business needs and technical specifications.

• ●●Developed and maintained an automated testing framework.

• ●●Developed new, updated automated and executed test cases and test scripts for the new and existing projects and reported on all type of testing including technical and business functional validation and application regression testing.

• ●●Developed, revised and updated test data requirements in order to execute automated testing.

• ●●Identified, analyzed and resolved any issues that arose during the execution of test scenarios and test cases. 

• ●●Worked with Business Analysts, System Analysts, Developers and Testers to identify, document, monitor and retest any defects found using MS TFS. 

• ●●Evaluated and reported on the quality of test cases and software products and made recommendations for deployment. 

• ●●Lead test execution reviews with stakeholders. 

• ●●Reviewed requirements, release notes and designs and developed and documented comprehensive test plans and reviews related to testing and implementation readiness. 

• ●●Supervised testing in accordance with the plan and monitored the test plan for all levels of testing. 

• ●●Prepared and executed test plans, ran test cases, documented test execution results and created detailed bug reports. 

• ●●Troubleshot system issues and supported other analysts by reviewing work and providing feedback. 

• ●●Transferred application knowledge to other team members. 

• ●●Monitored and reported on testing progress, alerting development team to emerging issues and concerns and ensuring that deadlines were being met. 

• ●●Assisted development with reproducing defects under investigations. 

• ●●Evaluated business requirements and/or release notes. 

• ●●Created test strategy documentation for specific releases.

• ●●Assisted in other aspects of the project including: 

• ooContribution, collection and organization of knowledge capital 

• ooOverall coordination of testing activities 

• ooBuilding of knowledge bases and collaboration tools 

• ooProject process automation and operational automation 

• ooWork collaboratively within the team to develop and improve QA processes (test strategies, test planning and test execution). 

Technical Environment: Windows XP, Visual Studio 2005, Oracle **********, Enterprise Architect, Microsoft Sharepoint, Rational Functional Tester, .*******, SQL Server **************-10g, C#, XML, *********, JavaScript, WPF, Ajax, MS Office Suite

Quality Assurance Tester

September 2008– February 2010 (********* months)

Tasks Performed:

• ●●Reviewed business, functional, and non-functional requirements generated by application projects to ensure the documented requirements were verifiable and testable. 

• ●●Coordinated with Service Delivery Projects/Service Delivery Project Managers to implement and conduct the Quality Assurance and Quality Control processes. 

• ●●Developed and maintained an automated testing framework. 

• ●●Identified, maintained, troubleshot, and tracked defects/system issues identified in testing cycles using standard templates or defect tracking software products. 

• ●●Conducted User Acceptance Testing, and/or Conformance testing as required. 

• ●●Created and executed integration, system, functional, regression and acceptance test plans and test scripts using a variety of manual and automated methods and tools (TTPro software) to ensure that business needs and specifications for the functionalities outlined were implemented. 

• ●●Developed and updated automated test scripts and cases. 

• ●●Prepared, created and revised test data and test data requirements using database or file manipulation tools. 

• ●●Performed peer reviews of test cases and test data. 

• ●●Coordinated with ISV organizations that would like to integrate their applications with client applications, to schedule, conduct, and execute conformance testing (including Simple Object Access Protocol (SOAP) system to system messaging). 

• ●●Assisted and participated in the development of quality assurance and testing organization strategies, tactical plans, and projects, overall coordination of testing activities, test strategy, test planning and test execution improvement implementation and management of walkthroughs and test execution reviews with stakeholders related to testing and implementation readiness. 

• ●●Maintained, executed, and enhanced the established automated test scripts and automated test tools. 

• ●●Documented test execution results and analyzed and resolved any complex problems that arose, working with Business Analysts, System Analysts, Developers and Testers. 

• ●●Identified, documented and monitored test defects with TFS and retested until resolution was achieved. 

• ●●Monitored testing phase progress, identified any impediments to deadlines being met and recommended adjustments to achieve resolution. 

• ●●Provided support, such as training, documentation, knowledge transfer and mentoring for the transition of testing activities to client personnel. 

• ●●Supervised testing in accordance with the plan and monitored the test plan for all levels of testing. 

• ●●Developed and maintained appropriate documentation that reflected the process and outcomes of the 'Quality Assurance Program'. 

Technical Environment: Windows XP, Visual Studio 2005, Oracle **********, Enterprise Architect, Microsoft Sharepoint, Rational Functional Tester, .*******, SQL Server **************-10g, C#, ASP.NET, XML, *********, JavaScript, Ajax, MS Office Suite

1. Project # 9 

Department/Client

Quality Assurance Tester

September 2007 – August 2008 (1 year)

Tasks Performed:

• ●●Developed and executed automated testing framework as well as test plans, test cases and test scenarios. 

• ●●Developed and updated manual and automated test scripts and cases with Rational Functional Tester as per team strategy. 

• ●●Developed and revised test data requirements and developed, maintained, documented, and executed all test plans, test cases, test scenarios and test scripts for integration, system, acceptance, functional and regression testing using a variety of manual and automated methods and tools (TTPro software). 

• ●●Documented test execution results and managed reviews related to testing and implementation readiness. 

• ●●Analyzed, resolved and provided results, statistics, metrics and status to the Technical Team Leader. 

• ●●Identified, documented and monitored test defects using MS TFS. 

• ●●Assisted Business Analysts, System Analysts, Developers and Testers in clarifying, troubleshooting and recreating system issues and defects in order to reach resolution. 

• ●●Led test execution reviews with stakeholders and management. 

• ●●Supervised testing in accordance with the plan and monitored the test plan for all levels of testing and to ensure that project deadlines were being met. 

• ●●Assisted with overall coordination of the testing activities as well as implementations to any test strategy, test planning and test execution improvements. 

• ●●Attended necessary meetings to review testing inputs/outputs and provided updates on progress. 

• ●●Provided knowledge transfer and mentoring to team members. 

• ●●Improved testing methodology, tools and documentation as needed. 

Technical Environment: Windows Vista, Visual Studio 2008, Enterprise Architect, Oracle **********, Microsoft Sharepoint, Rational Functional Tester, .Net 3.******************, ASP.NET, VB.NET, *********, MS Office Suite

Quality Assurance Tester

December 2006 – August 2007 (9 Months)

Tasks Performed:

• ●●Developed, reviewed and updated automated testing framework, test scenarios, test cases and test scripts based on requirements and technical standards for manual and automated (TTPro software). 

• ●●Tested Web sites and applications. 

• ●●Performed manual test reviews of web sites and applications to verify compliance with requirements and technical standards. 

• ●●Developed and revised test data requirements and executed automated testing of Web sites and applications to verify compliance with requirements and technical standards. 

• ●●Developed and executed functional, regression, integration and system test scripts and test plans on various web products to ensure that functionalities were as expected. 

• ●●Logged and updated defects into a defect tracking software in accordance with the QA Defect Lifecycle and Defect Reporting standards and troubleshot system issues. 

• ●●Worked with Business Analysts, System Analysts, Developers and Testers in the clarification and resolution of any issues that arose. 

• ●●Identified, monitored and retested software defects with TFS. 

• ●●Analyzed, compiled and documented testing results from manual test reviews of Web sites and applications to produce formal reports on compliance with requirements and technical standards. 

• ●●Supervised testing in accordance with the plan and monitored the test plan for all levels of testing. 

• ●●Monitored the testing phase progress, ensuring that all deadlines were on target and identified any problems that occurred with recommendations for resolution. 

• ●●Met with stakeholders for test execution reviews and to provide knowledge transfer where needed. 

• ●●Provided overall coordination of testing phase as well as test strategy, test planning and test execution improvement implementation along with the test lead. 

Systems Analyst

January 2006 – November 2006 (11 months)

Tasks Performed:

• ●●Enhanced and supported the trading software along with other internally built software. The main applications were designed with vb.net/asp.******* along with Oracle 10 as a database and CSLA as the development framework.

• ●●Enhanced and debugged the code as well as the Oracle code (Packages, Procedures) using the PL/SQL tool. 

• ●●Met with users (Traders/Schedulers) daily to discuss about the enhancements, fixes and new requirements.

• ●●Integrated code into production on weekly basis while remaining SOX compliant. 

Technical Environment: Windows XP, Visual Studio ************.************, SQL Server 2005, ASP.NET, VB.NET, C#, SQL, *********, PLSQL, Batch Files, Visual SourceSafe

1. Project # 12 

Revenue Canada

Quality Assurance Specialist

July 2005– December 2006 (********* months)

Tasks Performed:

• ●●Designed and tested an application for the National Lab’s equipment inventory. The application tracked all shipments made to the agency’s investigators making it possible to know how much hardware or software a region had and to whom it was assigned.

• ●●Conducted training for regional investigators to learn how to use application.

• ●●Produced design specification and functional specification documents including the design of flowcharts. 

• ●●Developed and maintained an automated testing framework to be used during the project. 

• ●●Performed manual and automated testing to support testing requirements by creating, automating and updating test plans, test scripts, test scenarios, test conditions and test cases that ensure the product functionality.

• ●●Developed and revised test data requirements. 

• ●●Executed functional, acceptance, integration, regression and system test plans and test scripts and ensured that application functionalities were as according to specifications and business needs. 

• ●●Participated in technical team meetings.

• ●●Completed testing and documented test execution results as per assigned schedule.

• ●●Improved testing methodology, tools and documentation as project progressed. 

• ●●Submitted weekly status reports to QA Manager. 

• ●●Created load scripts to perform the load and performance testing and used Quality Center to log, monitor and update defects found during testing.

• ●●Extensively used SQL scripts to fetch records from database. 

• ●●Identified, analyzed, documented, monitored and resolved defects and problems identified during execution and retested defects to achieve resolution.

• ●●Led test execution reviews with stakeholders and management and worked with Business Analysts, System Analysts, Developers and Testers in the resolution of problems identified. 

• ●●Identified testing problems and assisted with test strategy, test planning and test execution improvement implementations. 

• ●●Assisted with overall coordination of testing phase, provided knowledge transfer to team when needed and monitored that testing portion of project was on time and within budget (if any issues arose, identified and recommended solutions). 

Technical Environment: Windows XP, Visual Studio 6.*********.******************, VB6, VB.NET, SQL

1. Project # 13 

Revenue Canada

Quality Assurance Specialist/Application Tester

June 2002 – June 2005 (3 years)

Tasks Performed:

• ●●Designed a Tracking System for a National Call Center (NCC) that was utilized for a reference to problems and solutions making phone calls shorter and more efficient.

• ●●Met with users and managers on weekly basis to gather their requirements.

• ●●Produced Design Specification and Functional Specification documents including the design of flowcharts. 

• ●●Responsible for gathering Business and Functional Requirements for the tracking system.

• ●●Identified gaps in documentation and reported them to project manager. 

• ●●Performed overall coordination of project testing activities. 

• ●●Developed and revised test data requirements in order to execute testing. 

• ●●Created test plans, executed tests and developed detail test cases based on the Requirements using Quality Center. 

• ●●Mapped the test cases back to the requirements to establish traceability for test coverage. 

• ●●Summarized test results for management. 

• ●●Tracked and documented testing results, categorized issues, created and distributed trouble reports and managed the defect lists as well as analyzed data to ensure data integrity.

• ●●Performed Functional, Integration, Regression, End-to-end, User Acceptance testing. 

• ●●Worked with Business Analysts, System Analysts, Developers and Testers in the clarification of problems as well as their resolution. 

• ●●Created a testing project, organized folders to track all the testing activates and logged all the defects to perform defect tracking. 

• ●●Monitored the progress of the testing activities, identified any problems that occurred and recommended adjustments and improvements to test methodologies, tools and documentation that would provide resolution. 

• ●●Led test execution reviews and provided knowledge transfer to stakeholders. 

• ●●Created execution and defect reports. 

Technical Environment: Windows 1998/XP, Visual Studio 6.*********.******************, VB6, VB.NET, SQL, XML, RUP, UML