Anatolii
Резюме Support,Head waiter,Waiter
4 июня 2020 г.Днепр (Днепропетровск)
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CURRICULUM VITAE
Name Anatolii ******
Address Dnieper, Ukraine
Telephone Показать контакты
Skype live:d41a414967969f20
E-mail ************************** (mailto:**************************)
Date of birth ***********
Nationality Ukrainian
Sex Male
Marital status Single
Education/Qualifications
2003-2013 Dobropol'ye high school
2014-2018 Dnieper. National University named after Oles Honchar. Specialty -international economics and management
Languages: English, Russian, Ukrainian.
Other Skills: Windows applications, Office, Word, Photoshop.
Interests:Traveling, photography, running, swimming, gym, food and beverage.
About me: Professionalism, responsible, self-monitoring non smoker , neat, decent, polite, adaptable,active,cheerful,sociable. Persistent and of course hardworking.
I'm a fast learner.
Experience and knowledge allowed to perform the basics of communicating with people and the right approach to solving all problems, the right approach to the client. Knowledge Iiko, ,R-keeper.
Statement: cheerful, iron nerves, smiling, support for lifelong good mood, otherwise you won't provide best service for guests and customers.
Employment (can join immediately)
Employment to Date/Work Experience
Waiter
Bernadazzi restaurant
May.2019-Now
Odessa, Ukraine
Responsibilities:
show customers to their tables
present menus to customers
maintain an up-to-date working knowledge of the menu items and daily specials
explain the menu items in terms of preparation, ingredients and presentation
be aware of allergy information on menu items
answer inquiries about food and beverage items on the menu
offer food and wine suggestions
inform customers of special items not listed on the menu
take food and beverage orders accurately including any special requests
check customer's identification to ensure they meet alcohol legal age requirements
check food orders with customers to ensure correctness
input the order into POS System
work with bartenders to fill beverage orders
work with kitchen staff to process and expedite food orders
pre-set table for the orders
deliver and serve food at tables
use established food handling and serving techniques
ensure customers are satisfied with their food orders, beverages and service
upsell food and beverage items throughout the meal
monitor customer's needs and promptly handle requests
handle customer complaints in a polite and professional manner
Waiter
Marbaiya Lounge-Restaurant
Feb. 2019 – May.2019
Dubai, United Arab Emirates
Responsibilities:
Communicate with guests and solve problems..
Provide the perfect service experience for every Guest
Ensure the Guest feels important and welcome in the restaurant
Look for ways to consolidate service and increase table turns.
Present menu, answer questions and make suggestions regarding food and beverage
Serve the Guest in an accommodating manner
Pre-bus tables; maintain table cleanliness, bus tables
Looks for ways to avoid waste and limit costs
Provide responsible service of alcoholic beverages
Deliver food and beverages to any table as needed
Waiter/bartender
“Tango”restaurant
Jun. 2018 – Oct. 2018
Alvor,Portugal
Responsibilities:
Provided a fine-dining experience with attentiveness and quality service.
Engaged customers with the utmost respect and friendly manner.
Prepared cocktails and spirits for quests, as well as an understanding of a variety of wines..
Overall, kept a focus of a quality service to ensure repeat customers.
Rolled/polished silverware, as well as folding linens in fine dining setting.
Polished glasses, restocking of wine, beer, and spirits.
Team Leader/Coach
Albert Services( Asad Service’s)
Oct. ****************
Göteborg, Sweden
Responsibilities:
Supervising a group of 10 cleaners.
Ensuring Health and Safety guidelines are followed at all times.
Organising training sessions for staff.
Liaising with various stakeholders to organising jobs.
Ensuring domestic properties are left in excellent condition after a job.
Communication with customers
Waiter
“Road house” restaurant
May. 2017 – Sep. 2017
Dnieper Region, Ukraine
Responsibilities:
Take orders from and serve food and beverages to patrons.
Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.
Answer questions about the menu and make recommendations when appropriate or requested..
Assist a team of hosts and hostesses by greeting, seating, and thanking customers.
Communicate with kitchen staff directly and via computers.
Waiter
“Doberman”Bar
Sep. 2016 – Dec.. 2017
Dnieper Region, Ukraine
Responsibilities:
Informed customers of daily specials and promotions.
Answered questions about menu selections and made recommendations when requested.
Collected payments from customers and completed money transaction.
Stocked service areas with supplies such as silverware and condiments.
Provided fast and courteous service.
Skillfully anticipated and addressed guest service needs.
Maintain a friendly relationship with the guest and provide the best atmosphere
Waiter
“Bono” club
May ****************
Odessa Region, Ukraine
Responsibilities:
Provided customer services for up to eighty customers every duty.
Assisted customer in menu determinations.
Served dishes at tables according to order.
Recommended wines and other drinks to customers.
Assisted the manager to clean and close the restaurants after the hours