To work within an organization offering dynamic & professional environment which will help me to achieve the goals of the organization and simultaneously enhance my skills & knowledge and enable to grow professionally within the organization.
Work Experience
Worked at Spice Digital Ltd.Mohali, Chandigarh as a Senior Engineer from Sep ***************** in Information Technology Department.
CAREER EXPERIENCES
System/Desktop Support Engineer.
Internal Laptop Support Specialist and providing software & hardware support.
Technical Skills on Servers.
Presently working in Spice as Laptop Service & Support Engineering.
Virtualization and VM management.
Create the new virtual machines and manage all the servers.
Deploying, maintaining and troubleshooting the servers configured in VM machine.
Hands on experience of Desktops and Laptops issues with hardware and OS related problems.
Diagnosing and troubleshooting Laptop and desktop issues.
Hardware installation, testing, cleaning, troubleshooting, repair and maintenance.
Internal Desktop Support Specialist
Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, servers, LAN, and remote systems.
Deploy and configuring PCs, Workstations and Laptops.
Maintenance, Troubleshooting of Desktop Pc’s, Laptops.
Operating System Installation of ************&10.
Installation and configuration of network Printers.
Explains the exact cause of problem and provided solutions to it.
Responsible for responding to customer calls on hardware/Software issues.
Microsoft Office Outlook Configuration and Support.
Technical skills on Server
Good knowledge in Microsoft Windows Platforms 2************6.
Configuration and Managing of servers and workstations.
Installation/Troubleshooting and Raid configuration of Windows Servers.
Extensive Knowledge in Servers hardware.
Installation of windows 2************2, 2016 ,Configuring DNS, DHCP.
Server hardware planning & implementation, troubleshooting and maintenance.
Performed various troubleshooting and maintenance operations in Windows server environments.
Recommended new security updates and changes required by the clients.
Installation of Linux Operating Systems.
Perform security health check of windows servers and other compliance related activities.
Controlled shutdown and restart of services and dependencies.
OS software installation of non-mandatory patches and service packs.
TECHNICAL SKILLS
E-Mail Client Configuration & Support.
Google G-suite Administrator.
************, 10 professional Client Operating Systems.
Proficient with Microsoft Office Packages.
Sound knowledge on IP addressing schemes
Good knowledge of OSI Layers
Professional Qualification
• 10+2 (NON MEDICAL), Shimla (H.P) [2005-06]
• Diploma in Computer Hardware & Networking from Hind Computers Shimla(H.P) [2007-09].
• BCA from Manav Bharti University Solan (H.P) [2010-13].
PERSONAL DETAILS
Father's Name : Mr. Dev Raj ******
Date of Birth : ************.
Marital Status : Single.
Gender : Male.
Languages Known : English, Hindi, and Punjabi.
Passport Number : M4056206
Declaration:
I hereby declare that the above information is true to the best of my knowledge and belief.
(ANKIT ******)