Anastasiia
Резюме Manager
20 января 2020 г.Одесса
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Профессиональные навыки
Исходный текст
E-mail : ******************
Phone : Показать контакты
Address: Poland. Sopot, Ukraine. Mykolaiv
Work experience
Brilliance group Sp.z p.o.o *************** — 09.2017
Manager housekeeping
clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
organize work schedule from the room status list,
arrivals and departures
distribute linen, towels and room supplies using wheeled carts or by hand restock
room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
replace dirty linens with clean items inspect and turn mattresses
regularly store all dirty laundry in line with company policy
monitor guest laundry bags replace laundry bags and slips
check all appliances in rooms are in working
order realign furniture and amenities according to prescribed layout
respond to guest queries and requests respond to calls for housekeeping problems such as spills, broken glasses
deliver any requested housekeeping items to guest rooms remove room service items
organize and restock cart at the end of the shift ensure confidentiality and security of guest rooms follow all company safety and security procedures report any maintenance issues or safety hazards observe and report damage of hotel property
Perol oil Sp.z.o.o *************** – 09.2017
Assistant chief
Ensures that all sanitation rules are observed by the kitchen staff
Maintained kitchen utensils and equipment
Checked all items to ensure adequacy and quality
Completed utility jobs as and when required
Prepared salad, dressings and deserts
Tested new recipes for quality and taste
Maintained records of prepared food and managed inventory
to load and unload the dishwasher.
Belvar Complette by Marriot ************** – 10.2019
Supervisor
Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
Scheduling staff shifts and organizing replacements as required.
Investigating and addressing complaints regarding poor housekeeping service.
Providing training to the housekeeping staff.
Regularly taking inventory of cleaning supplies and ordering stock as needed.
Issuing cleaning supplies and equipment to housekeeping staff as needed.
Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
Performing various cleaning duties in instances of staff shortages.
Qualifications
Assistant Manager for training new staff.
Be responsible for the performance of the new staff, and compliance with all rules and procedures.
Education
Anastasiia ********* 1
Management of orga***************** — 01.2011
Agrarian Academy of the Ministry of Agrarian Policy of Ukraine.
Мanagement of organizations and international law. Еconomist.
Work with advanced and standard computer programs. Editing documents. Creating tables.
Work with graphic editors. Knowledge of languages: Russian Ukrainian -excelllent. English B2. Polish В2.
Interests
Traveler. Tourism. Outdoor activity.
References
References available upon request. 2