STEWARDESS
Anastasiya ********
C O N T A C T
******************************
Ukraine
Anastasiya ********
E D U C A T I O N
2014-2017
Kyiv University of Tourism, Economics
and Law
Faculty of Tourism, Hotel and
Restaurant Business
2017
Professional Сourse
"Service management.
We are creating a system of quality
service."
M A R I N E C E R T I F I C A T E S
Seaman’s Book
Basic Safety Training STCW 10
ENG-1
Drug and Alcohol Test
A D D I T I O N A L S K I L L S
Communication Skills
Professional Service and
Restaurant Etiquette
English
Attentiveness to detail
P R O F I L E
I am currently seeking for being employed as a
Junior Stewardess/ Stewardess on board either
a Private or Charter Motor Yacht. I consider myself as
committed, confident and reliable person, with the desire
to achieve as much as possible in all aspects of my life. I
am hardworking, keen to learn and ambitious to succeed
within this industry.
P R O F E S S I O N A L E X P E R I E N C E
STEWARDESS
M/Y OCEAN DREAM 32m
1
st
May 2018 – 21
st
July 2019
Dust the room and furniture
Replenish guestroom and bath supplies
Vacuum and rack the carpets
Deliver and retrieve items on loan to guests e.g. iron
and ironing boards
Ensure security of guest rooms and privacy of guests
Anticipate guests’ needs, respond promptly and
acknowledge all guests, however busy and whatever
time of day
Resolve guest complaints, ensuring guest satisfaction
Empty trash containers and ashtrays
Remove soil, dirt, soap build-up and hair from
bathroom mirrors, vanity, sink, toilet, shower
walls, bathtub, shower curtain and floor
Replace facial, toilet tissue and bathroom
amenities in correct amount and location
WAITERESS
RESTAURANT SKIPPER
14
th
January 2015 – 14
th
March 2018
Maintain high serving standards
Provide an ideal knowledge of the menu and bar
list Serving food and drinks
Keeping glassware and utensils clean, polishing
Ensure that guests enjoy their stay
B I O M E T R I C S
HEIGHT: 159 cm
WEIGHT: 45 kg
FORM SIZE – S
SHOES SIZE – 36
NO TATTOOS
NON-SMOKER
H O B B I E S
World Cuisines
Fashion
Books
Travelling
R E F E R E N C E S
Skipper Restaurant
Manager Bazaevskaya Irina
Tel. No.: *************
Serve food and beverages according to high
service standards
Polish utensils and glassware
Keeping guest-friendly atmosphere
Ensure that working space keeps clean
Getting feedback from the guests, solving
problems
Order and control banquet parties