Резюме Support

****** Khan

Information Technology Technician

Knowledgeable and thorough Information Technology Technician with superior attention to detail.
Driven and self-motivated, and therefore e

ff ective at completing tasks with minimal supervision.

Confident leader and enthusiastic communicator. Certified in Technology Systems Support

************************* (mailto:*************************)

House, No13 Ward, No16 Momin Compound, Isai
Tola, Jhansi, India

******.khan4

EDUCATION

B.A

Molana Azad National University Haydrabad

05/2009

– 09/2014

Hyderabad India

WORK EXPERIENCE

Computer Technician And
Network SERCO PVT. LTD

08/2009

– 12/2011

Noida India

Handled support tickets with software and hardware vendors, evaluated,
determined root cause, collaborated with internal and external technical
support to ensure 100% problem resolution. Resolved technical issues and
maintenance of STBs and LNBs of the C customers. Diagnosed
successfully and resolved hardware and software issues on User
workstation and on Server. Worked within budget specifications while able
to continuously improve the existing systems

.

Achievements/Tasks

• Provide technical support, troubleshooting, maintenance,
and upgrades to help clients maintain their Oracle and
Microsoft SQL database infrastructure. • Provide a
systematic communication of project status and key
milestones to all clients. • Respond to customer requests for
product or solution information

IT service Engineer, Oct 2013

– Jul

2015 SONY SERVICE PVT LTD

10/2013 

– 07/2015 Noida India Achievements/Tasks

• Installed and configured Server 2012. Clint Remotely 
Handling • Supported clients in complying with IT security 
standards across HIPAA, PCI, GLBA, NIST and ISO 27001 
frameworks. • Deliver ongoing software support for clients. • 
And laptop desktop parts replace

Network Technician 
AGARWAL TECHNOLOGIES

08/2015 

– 03/2018

Agra India

IT Distributor All IT product

Achievements/Tasks

Installed and maintained hardware and software 
components on computer stations and IT equipment. 
Configured and tuned networking equipment and overall 
computer network, both ethernet and Wi-Fi 100% 
successfully. Consulted and translated actual databases into 
new platforms as well backing up data during the process

+919997288835

linkedin.com/in/******-khan- Показати контакти a  (https://linkedin.com/in/******-khan- Показати контакти a)

Indian Passport No, 

Z2822685 Expire Date **********

TECHNICAL SKILLS

Hardware , Assembly,

Maintenance, Peripherals, Printers,

Drivers, Troubleshooting

Software , Installation, Debugging,

Microsoft O

ffice Adobe

Photoshop, Hootsuite, WordPress,

Quickbooks And All Software

Operating, Systems Microsoft

Windows *************, macOS,

Linux, Android, iOS Window Server

2012,16

Networks, Configuration, Servers,

Routers, TCP/IP Socket

Programming, SQL, LAN

Technology

Security ,Virus Protection,

Maintenance, Monitoring, Backup

Management, Disaster Recovery

CERTIFICATES

Diploma Information Technology Multimedia 
(01/2007 

– 05/2009) 

Windows Server 2008, 2012, • Expert knowledge of databases: 

Oracle, Microsoft SQL 2000/ 2005. • Familiarity with web servers: 
Apache HTTP and Oracle HTTP. • Adept with Microsoft O

ffice Suite 

(Word, PowerPoint, Outlook, Excel), Visio, Adobe Acrobat and 
Photoshop, Corel Draw x7 and All IT

LANGUAGES

HINDI

English

Urdu

INTERESTS

Video Games

Computer Operator

Cricket

Car Driving 
 
 
 
 
 
 

 
WORK EXPERIENCE 

IT service Engineer 

Network

Multitask Network Solution Pv

04/2018 

– 12/2019

Lusaka Zambia

IT Distributor All IT product

Achievements/Tasks

Services Desktop Management Services 
Managed Security Services Helpdesk/Contact 
Center Services Managed Application 
Multivendor hardware maintenance/ for all 

Types of IT hardware 
 
 
 

 
 
 
 
Date…… 

CAREER SUMMARY

Over 8 years of product verification experience in many areas of 
telecommunication. Logical, well- organized and result-oriented 
software/hardware verification engineer with excellent technical and 
proven communication skills. Resourceful and adept at establishing 
and maintaining long term working relationships; skilled in 
assimilating highly technical product knowledge and clearly 
conveying information to others. Extensive system knowledge and 
evaluation of call processing, maintenance, patching, system and 
product upgrades on a variety of products and protocols

. 

PORSANAL PROFILE 

I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals. My 
present career aim is to work within IT because I enjoy working with computers, I enjoy the 
environment and I find the work interesting and satisfying. The opportunity to learn new skills and 
work with new technologies is particularly attractive to me 

Name 

: 

****** Khan 

Father Name 

: 

Faheem Ulla khan 

Date of Birth 

: 

********** 

Marital Status 

: 

Married 

Nationality 

: 

Indian