Volovik
Резюме Manager
8 ноября 2020 г.Киев
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Nationality: Ukraine
PIT-MANAGER / SHIFT MANAGER / ADMINISTRATIVE & TRAINING MANAGER
Efficiency / Organisation / Accountability
Am talented and accomplished professional with a sound background in Gaming Industry as well as an eye for details. Highly motivated and possesses incredible analytical and administrative skills to greatly increase overall efficiency and productivity. Excellent multi-tasking and time management skills to ensure that tasks are prioritised and completed time and with high quality.
An exceptional team player and leader with excellent communication skills and a passion for establishing great culture within an organisation through a sincere and humanistic approach. Uncanny ability to evaluate problems and devising practical solutions.
Core competencies include:
● Coaching, Training & Development ● Profit and Loss Management
● Financial Analysis ● Documentation and Process Improvement
● Table administration ● Procurement
● Staff Allocation ● Bookkeeping
● Financial & Contract Negotiations ● Budgeting & Cash Flow Optimizations
● Customer Service ● Payroll
● Staff Rostering ● Problem Solving
● Processing Information ● Players Group/Personal Tracking
● Junket Operation Control
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE & TRAINING MANAGER
2018 – 2019
JEWEL CASINO, Tbilisi – Georgia
Job Responsibilities:
Coaching and Developing Staff.
Coordinating the Work and Activities of Others.
Developing, refining & maintaining documentation, processes & procedures.
HR and Administration proceed.
Performing Administrative Activities.
Preparing annual financial report.
Processing Payroll for all casino staff members.
Scheduling Activities.
Staff Rostering-preparing monthly staff work scheduling.
Staff Training and Teaching Others.
Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Processing Information.
Organizing, Planning, and Prioritizing Work.
Outstanding Achievement:
Awarded Best Administrative Manager of the Year 2018
PIT-BOSS
2017 – 2018
JEWEL CASINO, Tbilisi – Georgia
Job Responsibilities:
Inspection of all major table games
Ensuring compliancy to company procedures and gaming board regulations
Table administration
Guest relations
Supervision and allocation of dealers and inspectors
Ensuring security of table gaming in accordance with company procedures and gaming board regulations
Staff training and mentoring
Outstanding Achievement:
Promoted to Administrative & Training Manager
SHIFT MANAGER / FINANCE MANAGER
2017
VICTORIA CASINO, Accra – Ghana
Job Responsibilities:
Preparing financial statements and reports
Documenting/Recording Information -
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers,
Resolving Conflicts and Negotiating with Others.
Interpreting the Meaning of Information for Others
Analyzing Data or Information.
Inspecting Equipment, Structures, or Material
Organizing, Planning, and Prioritizing Work
Performing Administrative Activities
Resolving Conflicts and Negotiating with Others
Making Decisions and Solving Problems
Interacting with Computers
Evaluating Information to Determine Compliance with Standards
Establishing and Maintaining Interpersonal Relationships
Guiding, Directing, and Motivating Subordinates
Identifying Objects, Actions, and Events
Customer service
Cash flow analysis
Discount system control
Auditing end of year financial report prior to submission to external auditors
Preparing annual budget
Analysis of monthly income and expenditure
Responsible for accounts payable and accounts receivable
Review and approve staff roster
Authorizing the bank reconciliations
Authorizing the monthly payroll
Processing Information
Organizing, Planning, and Prioritizing Work
PIT– BOSS
2017
VICTORIA CASINO, Accra – Ghana
Job Responsibilities:
Inspection of all major table games
Ensuring compliancy to company procedures and gaming board regulations
Table administration
Guest relations
Supervision and allocation of dealers and inspectors
Ensuring security of table gaming in accordance with company procedures and gaming board regulations
Staff training and mentoring
Outstanding Achievement:
Promoted to Shift Manager/Finance Manager.
ADMINISTRATIVE & COORDINATION MANAGER
2015-2016
Salman & Frères LDT, Lubumbashi - DR Congo
Job Responsibilities:
Stock management coordination
Cash flow analysis
Profit margin analysis
Analysis of product placement and display
Review and approve staff roster
Processing payroll
Customer service
Staff training and mentoring
Outstanding Achievement:
Developed strategies to grow existing customer sales resulting in a 25% increase in annual sales
PIT-BOSS / ASSISTANT MANAGER
2012-2015
Harley Queens Casino, Lusaka – Zambia
Job Responsibilities:
Inspection of all major table games
Ensuring compliancy to company procedures and gaming board regulations
Table administration
Guest personal tracking
Control Guest discount
Guest relations
Customer Service
Supervision and allocation of dealers and inspectors
Ensuring security of table gaming in accordance with company procedures and gaming board regulations
Reporting/contacting to the manager on duty
Staff training and mentoring
Outstanding Achievement:
Promoted to Pit-Boss 2012
INSPECTOR/SUPERVISOR
2011-2012
Harley Queens Casino, Lusaka – Zambia
Job Responsibilities:
Dealing and inspection of all table games
Ensuring compliancy to company procedures and gaming board regulations
Table administration
Customer service
Ensuring security of table gaming in accordance with company procedures and gaming board regulations
INSPECTOR/SUPERVISOR
2010-2011
Captain’s Club Casino, Nairobi – Kenya
Job Responsibilities:
Dealing and inspection of all table games
Ensuring compliancy to company procedures and gaming board regulations
Table administration
Customer service
Ensuring security of table gaming in accordance with company procedures and gaming board regulations
EDUCATION
Bachelor of Economic & Business, Predneprovska State Academy Engineering and Architecture – Ukraine
LANGUAGE SKILLS
English (Advanced)
Russian (Native)
Ukrainian (Advanced)
French (Beginner)
Arabic ( Beginner)
REFEREES ARE AVAILBLE UPON REQUEST