Резюме Sales manager

Name :

******* Sethi

Currently Residing :

Kiev, Ukraine

Mobile : +

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Email :

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ABOUT

I am an English Literature Graduate with lots of experience in various fields and in
different countries. I am hard working and a motivated professional.

EDUCATION

2019 IELTS Specialist
Global Language Training, UK

2016 Diploma in Business
Quantum Education Group (New Zealand)

2016 Certificate in License Controller Qualification
New Zealand School of Food and Wine, New Zealand

2016 TESOL Certified
American TESOL Institute

2015 Bachelors in English Honours
Delhi University, India

2014 Certificate in Counselling and Guidance
Delhi University, India

2014 B1 Level in Spanish Language & Culture Program
Inhispania Institute , Spain

2013 Certificate in Spanish Language
Delhi University, India

2013 Spanish Language Course
Instituto Cervantes, India

WORK EXPERIENCE

Online ESL (English) Teacher
Palfish / DadaABC / Whales English/ SayABC

English Teacher
Przedszkole Basniowy Dom (Poland)

TEFL Teacher
Pomoranczowa Ciuchia Prezedszkole, (Poland)

TEFL Monitor
Summer Camps (Spain)

TEFL Teacher
In- Company classes at FICOSA, HP, Barcelona (Spain)

TEFL Teacher 
ICL English School, Auckland (New Zealand) 

Waitress 
Hilton Hotel, New Zealand 

Steward and Kitchen Hand
Ellerslie Racecourse, New Zealand 

Housekeeper 
Adina Apartment Hotel (Accor Group) 
Grand Millennium, New Zealand 

Customer Service Executive
Convergys , India

Customer Service Executive
Arvato, India 

JOB RELATED SKILLS 

•

Delivering a comprehensive service to enquiring customers 

•

Possibly delegating certain customer enquiries to specific teams 

•

Managing a large number of incoming calls and emails 

•

Managing customers’ accounts 

•

Keeping a record of customer interaction and details of actions taken 

•

Communicating with internal teams to discuss sales targets 

•

Generating sales leads, building sustainable relationships where necessary 

•

Reporting back on results 

HOBBIES

Teaching, Dancing, reading, Traveling and exploring new places.