Резюме Copywriter

******* Tetiana

CONTACT INFO

Address: 46000

, Ternopil, 21 Prymiska str

Phone:

+3809

Email:

Показать контакты (mailto: Показать контакты )

Date of birth: **********

Languages

English (fluent), Russian (fluent), Ukranian (native), Spanish (Basic), German
(Intermediate), French (Basic) Swedish (Basic), Norwegian (basic)

KEY SKILLS

● Experience of working in cruise ships.
● Motivation to learn new skills
● Guest relations professional
● Stock management

WORK EXPERIENCE

Receptionist - Consulting Company “Capital”, Kyiv, Ukraine
September ***************

!

Receiving all incoming calls and ensuring their distribution to the relevant employee

● Welcoming visitors to the office and making sure they were comfortable and looked

after

● Dealing with all enquiries and resolving any problems over the phone or in person

● Organizing the hospitality requirements for management meetings, presentations

● Maintaining the high presentation standard of the reception area

Shop assistant - “Eve” fashion stop
August ********************

● Assisting customers in the selection and purchase of clothes
● Giving expert advice to customers regarding products.
● Completing sales sheets at the end of the day
● When required wrapping up purchased items for customers
● Following policies & procedures relating to cash & stock handling.
● Organising promotional events 
●  Keeping merchandise orderly and neat in appearance. 

●  Promoting the shop and its products in instagram and Facebook 
●  Cleaning the shop, hovering, polishing etc. 
●  Giving expert advice to customers regarding products. 

Shop manager - 12 chairs furniture store 
January *************** 

● Managing and training staff

!

Creating and working to business growth plans 

!

Motivating team of twenty to achieve and surpass preset goals and targets 

!

Forging long term and positive relationships with new and existing customers 

!

Focusing on growing the business and maximising in store profitability 

!

Negotiating with foreign furniture manufactures 

Bar 

Waiter - Marella Discovery 2, Marella cruises

August ***************** 

● Demonstrating genuine hospitality while greeting and establishing rapport with 

guests. 

● Informing guests about daily specials and making recommendations. 
● Explaining how various menu items were prepared, describing ingredients and 

methods. 

● Providing professional, friendly and respective service to the guests, anticipating all 

their needs. 

● Taking orders and serving them to guests on a timely manner. 
● Performing any job-related duties assigned by supervisor to achieve perfection in a 

guest service 

Photographer (Ocean Images) MarellA DISCOVERY, MARELLA CRUISES 
MAY 201

*************** 

Fred Olsen Cruise Line 
AGUST ****************** 
Saga Cruises 
December ***************** 
Silja Symphony ferry 
January ***************** 

• 

Planned and set up lighting and backdrops for portrait photography on cruise ship. 

• 

Determined and arranged position of subjects, prior to taking their photographs. 

• 

Performed photo editing, color correction and printing of photographs of clients. 

• 

Ordered, obtained and maintained all necessary photography-related supplies and 

merchandize, on-board the cruise ship. 

• 

Assisted with management and maintenance of digital photo lab. 

• 

Maintained contact with vendors, for procurement of inventory supplies. 

EDUCATION 

Specialization - Law 
National University of Internal Affairs, Kyiv, Ukraine. 
2007 - 2011 

Personal Characteristics and Goals: 

❏

stress resistance 

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hard-working 

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enthusiastic 

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responsible 

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communicative 

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accurate