Oleksii
Резюме Customer Service
17 августа 2019 г.Киевская область
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Oleksii *****
Tarasivka, Kiev 08161 *************************
PROFESSIONAL PROFILE
Highly motivated customer service specialist with experience in resolving customer complaints and promoting conflict resolution. Professional skills in marketing, e-commerce, and relationship-building.
WORK EXPERIENCE
Seller-Consultant - “Kitchenware” Shop
September ********************
••Ability to Listen. A good salesperson needs to satisfy a client's needs.
••Enthusiasm.
••Empathy. A good salesperson knows how to feel what their customers feel.
English Teacher – Home lessons
June ******************
••superior listening skills.
••friendliness and approachability.
••community-building skills.
Customer Service Representative - Corporation Sky Call
September ******************
••Promptly respond to customer enquiries in person or via telephone, email, mail or social media.
••Quickly and efficiently open customer accounts by recording account information.
••Maintain financial accounts by processing customer adjustments in a professional manner.
EDUCATION
Vocational School of Ukraine (Kiev)
Auto Mechanic
Graduated in 2016
PROFESSIONAL SKILLS
••Mastery of Microsoft Office programs (Word, Excel, PowerPoint)
••Comfortable working in both Microsoft Windows 10 and Mac OS X.
••Excellent communication skills with a focus on team-building and customer relations.
••Outstanding organizational, multitasking, and problem-solving abilities.
LANGUAGE COMPETENCIES
••Russian and Ukrainian: native languages
••English: fluent (speaking, reading, writing)
Contacts: ************************* (mailto:*************************)