Резюме Customer Service representative

******* OKON CHARLIE

No. 11 Otakara Yarosha Street, Kharkov, Ukraine 61045

Показати контакти

​ (mailto:*****************************)

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EDUCATION
V. N. Karazin Kharkiv National University

​, Ukraine 2013-Present

MBBS

EDUCATIONAL EXPERIENCE

Perfectlan English School,

​ Kharkiv, Ukraine Feb. ****************

Assistant language teacher

● Collaborated with Ukrainian english teachers on different projects,

activities and lesson plans

● Conducted english lessons in academic subjects

COMMUNITY INVOLVEMENT
Outreach Program

​2014-2018

● Participated voluntarily in community outreach program to several orphanages,

where many vaccination items and medical supplies were presented to over
forty children ranging from ages 4 to 6.

COMMUNICATION EXPERIENCE

Medical Insurance Company,

​ Kharkiv, Ukraine Sept *************

Customer Service Representative

● Handled and stored customer’s records electronically
● Verified customer’s medical coverage
● Assisted customers in understanding and obtaining their medical benefits

Locksmith and Garage Door Services,

​ Kharkov, Ukraine April *************** 

● Directed incoming calls 
● Scheduled appointment and recorded customer’s information in the database 
● Managed company’s database 

 
SKILLS 

Computer

​: Microsoft Office Suite, Audacity Software, Filmora Software 

Excellent Communication and Interpersonal skills