SUMMARY OF QUALIFICATIONS
• About 5 years of experience on secretarial position
• Proven skills in good presentation and communication skills
• Demonstrated ability to work on my own initiative or in a team, competence in handling difficult situations and
the ability to remain calm under pressure and in emergency situations
• Strong background in business administration
• Computer skills include: MS Office (Advanced), Outlook, Prezi, OPERA Property Management System
EDUCATION
• Seneca College (2018-2019), Post-graduate program: Flight services
• Centennial College (2017-2018), Post-graduate program: Resort, Hotel and Restaurant Management
• Ukrainian-American Liberal Arts Institute "Wisconsin International University (USA) Ukraine" (2010- 2014)
Bachelor degree in Business Administration (American diploma)
,
International Management (Ukrainian)
CERTIFICATES
• “Smart Serve” (
e1***********RS ,
01.2018)
• “Basic Floristry” (05.2017)
• “Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)” (10.2017)
LANGUAGES
English- advanced | Ukrainian- native | Russian- native | Turkish- basic level
PROFESSIONAL EXPERIENCE
Hostess, Server assistant
Sassafraz, Toronto, ON January 2018 – June 2018
• effectively manage guest flow to maximize seating capacity and provide a warm welcome to the guests
• accurately take reservations and modify guest status in Open Table
• take bookings for parties/ groups, maintaining accurate and detailed information to assist the operations to
smoothly execute the event
Florist
September 2017 – December 2017
The Flower Nook, Toronto, ON
• work with clients to fulfill their vision for occasions such as weddings, celebrations and other events
• inform customers about the care, maintenance, and handling of flowers and foliage
• provide advice and suggestions for flower selection
Private English teacher
August 2014 – August 2016
Istanbul, Turkey
Personal assistant of General Director
September 2012– June 2014
Ukrainian-Chinese Association, Kiev, Ukraine
• devise and maintain office systems, including data management and filing
• arrange travel, visas and accommodation and, occasionally, travelling with the manager to take notes
• screen phone calls, enquiries and requests, and handling them when appropriate
• deputize for the manager, make decisions and delegate work to others in the manager's absence
• translation of contracts, documents and correspondence
• support staff in business negotiations (simultaneous / consecutive interpreting); - diting of documents
• read through original material and rewrite it in the target language, ensuring that the meaning of the
source text is retained
Secretary, translator
June *****************
Ukrainian Law Alliance
24 Leith Hill road, Toronto, M2J 1Z3
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