P R O F I L E
Disciplined *** passionate individual who excels at relationship building
.Knowledgeable in providing friendly ,thorough customer service to clients
,families *** fellow professionals.Skilled at problem solving *** conflict
resolution *** able to help encourage teamwork.Able to network with public
organizations *** businesses to create successful partnerships.Adept at
h***ling confidential information ***/or sensitive information.
E D U C A T I O N
Bachelor of Management , National Technical University
(Kharkiv Polytechnical Institute)
Kharkiv | *********************
E M P L O Y M E N T H I S T O R Y
Secretary Office Manager, Doors
Kharkiv | ***************** July
answering calls, taking messages *** h***ling correspondence. maintaining
diaries *** arranging appointments. typing, preparing *** collating reports.
Various employment relationships (Hostess
,Waitress,manager), Freshline,Trattoria
Kharkiv | **************** January
a worker in charge of a public dining room who seats diners;
collecting payments from customers, preparing s***wich as per the customer’s
choice or preference;performing cashiering duties *** cleaning *** restocking
supplies.
Au-Pair, Host family
Trier Germany | ***************** August
Prepared *** served daily meals, maintained household *** children rooms
clean.
Played with children,worked closely *** communicated with parents to ensure
that their needs were met.Coordinated various activities, resolved any
problematic issues, *** assisted kids in the development of fundamental
learning skills
Call center , Kyivstar
Kharkiv | ********************* December
customer support, test planning *** supervision.
Traveling , Blogging
2019 January - Present
********************
S K I L L S
Creativity
Teamwork
Highly Responsible *** Reliable
Microsoft Office
Communication
Customer Service
Problem Solving
L A N G U A G E S
Russian:
Ukrainian
English
German
OKSANA
TSYTSKIIEVA
C O U R S E S
First certificate of English , Cambridge
2019 December - Present