Professional skills

• Windows Server
• Accounting
• Arabic
• Business
• Citrix
• Design
• Embedded
• English
• Entity
• Excel
• French
• Hive
• HR
• HTML
• Java
• JavaScript
• Linux
• Management
• Mobile

• NET

Original text

− Responsible of all Technical projects and studies.

− Audit on all IT documents and procedures.

− Prepare Division planning and budget.

− Quality Assurance for the services of the division

− Support Tasks:

− Daily support for PCs (100 PC - ******************** Users).

− Printers (40 Printers: Laser, DeskJet, Dot matrix, Line).

− Scanners, Photocopiers (Xerox), Fax Machines.

− Network Devices (Routers, Switches, Print servers, cabling).

− Hardware and Setup Tasks:

− Repairing and Troubleshooting PCs (Hard Disk, RAM, Power supply, Fan, VGA, NIC, CD-ROM).

− Formatting, repairing and upgrading windows.

− Software Administrator and analyst for the collection System and Life System (ILAS):

− Installing Fixes, Testing Fixes.

− Database administrator, Queries, import/export Data.

− Users and Access Control, Troubleshooting Bugs.

• ●●************→*****************: Working at Amatoury SARL – Sin el Fil, Beirut.

− Checking supplier invoices.

− Booking and confirming invoices.

− Preparing the sales invoices on a daily basis.

− Reception of sales from our different sales points from FTP server.

− Coordinating of warehouse stock audits, updating of material /stock catalogues, vendor database and overall system clean up

− Performing and documenting problem determination and resolution

− Time management and leave reports.

− Commission for employees.

− IT Assistant: backup, hardware, software and network support;

− Admin of the Sales Software located in ABC

• ●●***************** → ***************: Training at SGBL BANK-Saida.

− Accounts creation.

− Accounts transactions.

− Personal loans.

− Car loans.

− Housing Loan.

Computer Knowledge

• ●●System analysis and design: Merise Methodology, Entity-Relationship Diagram.

• ●●Databases: Access, SQL Queries, PL/SQL, Connection Database.

• ●●HP 3PAR Storage: OOTB, MOB for SP, Add Host, Create, Edit, CPGs and Virtual Volume.

• ●●HP Proliant Servers: From G5 to G10(Server Management, ILO Management, InfoSight, SPP Upgrade)

• ●●HPE StoreOnce

• ●●HPE MSA Storage

• ●●HP Printers: Laser, Inkjet and 3 in 1 printers.

• ●●Citrix Xenapp 7.x: User Management, Application Management, Policies, Configuration.

• ●●Citrix XenDesktop 7.x: Delivery Controller management, Provisioning Service Management, Storefront Management.

• ●●Citrix Netscaler: System Configuration, HA, Load Balancing, Citrix Gateway.

• ●●Windows Server: Win Server 2**************2, ************* (Managing Roles, services, troubleshooting)
• ●●MS Azure: Azure Administrator Certified

• ●●Active Directory: Managing Users, managing groups, Managing OUs, GPO.

• ●●MS Exchange 2**************3: Mailbox, Groups, User Access, CAS Configuration, DAG

• ●●Office365: Migration Batches, Mailboxes Configuration, Tenant Management

• ●●VMware: ESXi Installation, VSphere client (Cluster Management, Create VMs, Resources allocation, Edit Settings, Data Stores), Horizon View 7 Install, Configure, Manage.

• ●●Hyper-V: Create Machine, Resources allocation, Edit Settings, Manage Failover Cluster

• ●●Backup: Symantec Backup, Symantec System recovery, Veeam

• ●●Antivirus: Symantec Endpoint (version: 12.********.0.7) (Manager and Client), MCafee EPO

• ●●Barracuda Appliances: Mail Archiver

• ●●GFI Products: Mail Essentials, Mail Archiver, Mail Security, Fax Maker, Web Monitor.

• ●●Web development: HTML, JavaScript, ASP, XML, XSL.

• ●●Networking: Cabling, TCP/IP, Switches Support.

• ●●Hardware: Troubleshooting, repairing (PCs, Printers, Photocopiers).

• ●●MS SQL Server. (Database management, Reporting Service, Maintenance Plan, SQL Cluster, AlwaysOn)

• ●●Crystal Reports 2008

• ●●Visual Studio: VB.net, C#.

• ●●Office Tools: Excel, Word, PowerPoint, Outlook.

Languages

• ●●Arabic: Mother tongue

• ●●French: Good skills

• ●●English: Intermediate skills

• ●●Russian: Basic Skills

Business studies

• ●●Life insurance, General Insurance, Accounting, statistics, economy, human resources, marketing, management, finance, math, public relation.

• ●●Career interest abilities and skills in the area of Insurance, Business, Accounting, Banking, System administration and Support.

• ●●Enjoy challenges of analyzing and modifying deficiencies to improve production and efficiency.

Able to remain calm under pressure and retain a sense of humor and proportion.

• ●●Ability to work independently or collectively.

• ●●Awareness of confidentiality and data protection issues

• ●●Hard Worker, quick learner & motivated

HPE Certifications

Microsoft Certifications

• Microsoft Azure Administrator Associate AZ-104

Linux Certifications

• NDG Linux Essentials course

Vmware Attended Courses& Certifications

• VMware Horizon 7: Install, Configure, Manage

• VMware Workspace ONE: Deploy and Manage [V20.x]

• VMware Data Center Virtualization Fun*************