Resume Marketing

LIDIIA ***********

CONTACT INFORMATION:
Mobile: + Show contacts
Mobile: ******************
Email:

*********************** (***********************)

Visa Status: Employment (Transferable)

PERSONAL DATA:
Nationality: Ukrainian
DOB: *****************
Marital Status: Single

PROFESSIONAL SUMMARY

Accomplished, results-driven, efficient and effective Administration and Marketing Professional who uses a
diverse skill set to bring people together. Possesses an effective, positive, and flexible style with the willingness to
work beyond the call of duty. Recognized as a leader with an exceptional ability to manage multiple responsibilities
simultaneously, proactively resolve issues and produce results by leveraging internal and external resources.
Recognized for the ability to work autonomously as well as collaboratively in a dynamic and fast changing
environment while maintaining the highest level of professionalism and ethics. With a strong history of driving
administration, secretarial support, customer service, managing client relationships, and substantially increasing
revenues, I stand to significantly contribute to your objectives in this position.

CORE COMPETENCIES

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Presentation Skills & Prospecting Skills;

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Complaint Resolution & Business Retention;

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Administration & Coordination;

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Market Research & Analysis Proficiency;

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Visa processing, Hotel Booking & Ticketing;

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Client relationships & Quality Focus;

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Management Proficiency & Reporting Skills;

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Contracts Negotiation & Budgeting;

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Time Management Proficiency;

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Marketing Proficiency & SMM;

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Contracts & Negotiation;

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Customer Focus & Customer Service;

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Problem Solving & Results Driven;

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Team Management & Supervision.

PROFESSIONAL EXPERIENCE

[September, 2018 – January, 2019] – “AL RAFIDAIN CO. W.L.L”, Doha - Qatar.
Position: Administration Assistant -cum- Accounts Clerk

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Performing a variety of complex tasks to relieve the Senior Managers of routine operational and
administrative details by managing, organizing, prioritizing, completing delegated work and made decisions 
when appropriate and within established guidelines and policy; 

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Assisting the Senior Managers with daily schedule and duties which are including the managing of their 
calendar, commitments, and travel arrangements (planning itineraries, developing agendas and meeting 
materials, reporting expenses, etc.);

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Providing general administrative support to Senior Managers which include:

✓ Receiving and interacting with visitors;
✓ Answering and managing incoming calls;
✓ Arranging meetings and conference calls (including coordinating all meeting logistics, developing 

agendas and meeting materials, etc.);

✓ Arranging events for the team and external delegates locally and internationally;
✓ Recording, transcribing, and distributing notes/minutes of meetings. 

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Providing general accounting support to Senior Managers which include: 

✓ Receiving all daily orders from sales executives and clients; 
✓ Preparing delivery notes from Focus / SAP Systems and comparing them with LPO & OPF prepared 

by storekeeper; 

✓ Segregating clients by credit or cash category in order to generate invoices accordingly; 
✓ Arranging all the requested copies for accounts, cashier, and filing; 
✓ Responsible for sales return, if any, after receiving all approvals needed; 

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Performed general office/facilities management duties which included:

✓ Managing the inventory of office supplies, ordering additional supplies as needed and ensuring that 

costs are appropriately managed;

✓ Planning space allocations, layouts, and floor moves as required; arranging for and supervising 

building maintenance;

[October, 2017 – July, 2018] – “CAMO IT”, Mykolaiv - Ukraine; 
Position: Marketplace Analyst 

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Monitored and forecasted marketing and sales trends; 

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Measured the effectiveness of marketing programs and strategies; 

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Devised and evaluated methods for collecting data, such as surveys, questionnaires, and opinion polls; 

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Gathered data about consumers, competitors, and market conditions; 

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Analyzed data using statistical software; 

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Converted complex data and findings into understandable tables, graphs, and written reports; 

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Prepared reports and present results to clients and management; 

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Researched products demand;

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Maintained & created marketing campaigns;

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Improved search positions;

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Product optimization;

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Inventory analytics;

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Increased sales on specific marketplace.

[September, 2015 – February, 2017] – “WEB TECH”, Mykolaiv - Ukraine; 
Position: Email Marketing Specialist 
 

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Identified the target audience in order to expand email data base of the clients; 

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Designed and implemented direct email marketing campaigns; 

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Conducted market research to better comprehend prevailing consumer behaviors; 

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Reviewed “Web Tech” former campaigns to ascertain areas of strength and weakness, which could inform 
subsequent outputs; 

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Conceptualized marketing campaigns that spoke directly to the pain points of existing and prospective 
clientele; 

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Ensured marketing message was conveyed clearly and delivered properly to prospects;

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Collaborated with Graphic Designers in order to improve the appearance layout of outputs; 

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Maintained a database of customers who had opted to receive “Web Tech” correspondence; 

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Distributed emails through the use of automation software; 

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Upgraded email templates using graphics, personalization and advanced features; 

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Ensured prompt and accurate communication with clients via email to minimize unsubscribes; 

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Analyzed campaign performance and suggested improvements; 

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Was in charge of distribution of email-mailing, work with email-marketing platform; 

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Monitored and reported on the utility of each campaign. 

 
[September, 2010 – August, 2015] – “IT - PROFALIANS”, Mykolaiv - Ukraine; 
Position: Executive Assistant to CEO 
 

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Assembled, prepared and analyzed documents and confidential information; 

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Prepared reports, manuals, agendas and correspondence using spreadsheet, database and word processing 
software; 

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Managed and maintained a high volume of administrative activities such as assisted with travel arrangements, 
prepared expense reports, maintained calendars and daily schedules and planned, coordinated meetings and 
conferences; 

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Screened and followed up on incoming calls and correspondence and responded if appropriate; 

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Made recommendations for improving efficiency and economy of existing operations; 

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Led and/or assisted with special projects and assisted others with workload when/if was necessary; 

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Attended meetings while acted as a “recorder” (took meeting minutes) and coordinated follow-up actions etc. 

 
[January, 2010 – May, 2010] – GYMNASIUM # 4, Mykolaiv - Ukraine; 
Position: Assistant Teacher of English Language 
 

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Used a range of course books and materials, plus a variety of audio-visual aids in order to encourage students 
to communicate with each other using the structures and vocabulary they've learnt and for the improvement 
of the four basic language skills of listening, speaking, reading and writing; 

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Assisted the Lead Teacher in classroom preparation and coursework materials, homework assignments, and 
handouts; 

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Undertook administrative tasks, such as kept students’ registers and attendance records; 

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Assisted the Lead Teacher with the development of English lesson plans in line with the Uzbekistan National 
Curriculum and all the standards;

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Assisted with planning, preparation and delivery of English lessons to a range of classes and age groups; 

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Identified and solved issues with the educational, social and emotional development of students; 

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Developed meaningful relationships with students and provided constructive feedback to parents in order to 
improve the performance etc. 

EDUCATION 

[2013 – 2014] – MYKOLAYIV V. O. SUKHOMLYNSKYI NATIONAL UNIVERSITY, Mykolaiv - Ukraine; 
Qualification: Master’s Degree in English Language and Literature. 

[2009 – 2013] – MYKOLAYIV V. O. SUKHOMLYNSKYI NATIONAL UNIVERSITY, Mykolaiv - Ukraine; 
Qualification: Bachelor’s Degree in English Language and Literature. 

LANGUAGES 

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Ukrainian – Native; 

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Russian – Fluent; 

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English – Fluent;

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German – Pre-Intermediate; 

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Arabic – Basic. 

SKILLS 

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Excellent verbal and written communication skills that include the ability to write effective business memos 
and correspondence; 

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Excellent knowledge of Marketing, Administration, Coordination & Accounting Support; 

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Ability to effectively manage professional staff, develop good relationships with a wide range of people and 
build a collaborative work environment; 

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Ability to solve problems in a strategic and tactical manner and use good judgment in making decisions; 

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Ability to work independently, use self-initiated follow-up to meet deadlines and proven ability to successfully 
manage multiple projects concurrently; 

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Well-organized, self-motivated, goal-oriented and flexible; 

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Excellent skills in customer relations, customer service and vendor management; 

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Proven ability to inspire confidence, motivate, persuade and negotiate effectively; 

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Excellent skills in Microsoft Office programs, SAP & Focus Systems, SMM and Internet Surfing; 

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Flexible when it comes to diverse time and schedule changes and able to work under pressure.