Maryna

Resume Support

1 July 2019y.

Kiev

Education—
Work experiencedoes not matter
Job typeany
Work typeany

Professional skills

Original text

CURRICULUM VITAE

Am an easy going motivated individual who can work on her own, as well as part of a team. I have a range of experience working in the Retail, Financial, Food and office environments. Am friendly, polite, well-spoken my English is fluent.

PERSONAL DETAILS

Name Maryna *********

Address 56 Shackleton House, Archers wood, Dublin 15

Telephone +35387 382 6603

E-mail Show contacts

EMPLOYMENT HISTORY

Jan 19 - Current Affirma Consulting @ Microsoft – Support Analyst

• Work with the partners on enrolment process

• Outlook, MS Word, MS Excel, Share Point, OneNote

• Support within different tools and Customer Education

• Meetings with partners using MS Teams and guiding them through the migration process

• Troubleshoot the Microsoft tools and escalating exceptional cases

• Knowledge of VSO, Power BI, Wobo, OCP Insights, CHIP

• Basic SQL queries

May *********** CPL for Facebook – Community Operations Analyst

• Review reported content in adherence with policies and within specified timeframes

• Maintain high standards of quality

• Actively enforce Terms of Use by carefully monitoring user reporting

• Identify and suggest solutions for business improvement

• Recognize trends and patterns

• Escalation of issues and maintaining relationship with global team

Oct *********** Tesco- Customer Assistant

• Handle cash transactions with customers using cash registers & process reports

• Scan goods and collect payments, issue receipts, refunds, change or tickets

• Redeem stamps and coupons

• Resolve customer complaints, guide them and provide relevant information

• Pleasantly deal with customers to ensure satisfaction

Aug *********** Radisson Blu St. Helen’s Hotel- Housekeeper

• clean corridors, lobbies, stairways, as well as guest rooms

• organize work schedule from the room status list, arrivals and departures

• distribute & restock room supplies using wheeled carts

• replace dirty linens with clean items & replace laundry bags and slips

• respond to guest queries and requests

• organize and restock cart at the end of the shift

June ************ Sil’po supermaket\ FozzyFood- Senior Cashier

• handles cash, till & served customers

• supervised other cashiers

• checked and controlled the receipt and movement of tobacco products

• received change money from the bank

• transferred cash to the collector & prepared cash orders

Dec 13 – June 14 Sil’po supermaket\ Fozzy Food- Trading Hall Cashier

• served customers

• handles cash & till

• checked weight and labels of goods

• reported to senior cashier

Dec 13 – April 14 Yoga-studio SADHANA- Administrator

• welcomed guests to the studio & consulted about services

• presented merchandise to guests and handled sales

• prepared hall for yoga classes, created a warm atmosphere

• promoted yoga studio through social networks; Facebook and vkontakte

Feb 13 – Sept 13 Nebos Raw food restaurant- Waitress

• advised customers’ on the dishes and drinks & took customers’orders

• served food and beverages according to the house rules

• resolved the problems, in case of any encountered by the customer

• created atmosphere of hospitality

• provided and supervised waiter`s assistants

• processed customers` payments (cash and cards)

May 13 – June 13 SAT NAM Yoga-studio- Administrator

• informed guests about classes and activities

• maintained cleanliness and availability of all necessary things for work

• issued permanent tickets & presented merchandise to guests and handled sales

• promoted yoga studio through social networks; Facebook, Slando and vkontakte

Oct 12 – Jan 13 Gaz-AutoParts Garage - Accountant Assistant

• collected and processed documents (sale and purchase invoices, delivery notes), formed account documents, processed and registered tax invoices

• reconcile bank account statements, settlements with contractors & cash transactions

Jun 10 – Sept 12 Net LineTelecoms- Accountant Assistant

• led inventory control

• prepared and controlled the validity of original documents when goods dispatch (sale invoices, delivery notes, tax invoices)

Aug 9 – Jan 10 KazkoviyVechir Newspaper- Accountant Assistant

• collected and processed primary documents

• prepared and submitted tax returns, payment documents, reconciliations

• registered returns of goods and write off documents

Jun 8 – Sept 8 Andriyvskiy Hotel – Receptionist

SKILLS AND QUALIFICATIONS

Qualifications

2018 - 2019 BSc. Information Systems & Information Technologies at TU (DIT)

2018 Diploma in Visual C# programming course with .Net Visual Studio at IBAT College

2017 Diploma in Java Computer Programming (Introduction to Programming) at IBAT College

2017 Pluralsight courses: JavaScript, HTML, SQL, C#, ADO.NET, .NET Framework, Python, Windows Forms

2009 -2011 Kyiv University of Tourism, Economy and Law- Accountancy Degree

2008 -2009 Kyiv Technical School of Hotel Management - Accountancy Diploma

2005 -2008 College of Economy and Law- Accountancy Certificate

Special skills

Accounting software system: 1C:Enterprise

PC Software Skills: Windows, MS Office (Word, Excel, Access, Outlook), C#, C, Java, Python, .NET, SQL, SQL Server

Languages:

Ukrainian, Russian, English (*********)

Personal skills

• Cooperative: Work well with others

• Independent: Ability to work on your own without being constantly supervised

• People-oriented: Enjoy working/being with people

• Energetic: Active, full of life, vigorous, an energetic worker

Interests:

Personal and spiritual development of the individual, healthy food, yoga, salsa, reading

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