Denis
Resume Translator
9 April 2019y.Kiev Oblast
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Professional skills
- 1С
- ADO.NET
- ASP.NET
- Bitrix
- Business
- CIPA
- CMS
- CRM
- CSS
- English
- German
- HTML
- Ionic
- Management
- Perl
- Russian
- Sales
- SQL
- Support
- NET
Original text
Denis *******
Kyiv, Obolon,
*****************
Show contacts (mailto: Show contacts )
Skype - *******38
Work experience
Cancelon LTD
November 2017 — January 2019
Israel, www.cancelon.com (http://www.cancelon.com/)
Hotels business
Customer Support Representative
-Providing qualified customers' support on-line via e-mails, phone calls and chats
-Handling and resolving customers' complaints and requests
-Identifying and solving issues
-Ensuring customers' satisfaction
Zeppelin Rusland
September 2015 — October 2017
Russia, www.zeppelin.ru (http://www.zeppelin.ru/)
Industrial Equipment, Machine Tools and Components
Pre Sales Manager
-Informating and ordering
-Service quality surveillance
-CRM Administration (MS Dynamics)
-Lead management
-Content management (CMS Wordpress)
Dominos Pizza
May 2014 — August 2015
Kyiv, dominos.ua (http://dominos.ua/)
Hotels, Restaurants, Food Service Industry, Catering
Call Centre Operator (English line)
-Informating and ordering
-Complaints handling
Educational Test Center TOEFL/IELTS/SAT/GRE/GMAT
February 2013 — April 2014
Kyiv, www.ielts.org.ua (http://www.ielts.org.ua/)
Educational Institutions
English language tutor
-Teaching English as a foreign language (different levels and styles)
-Preparing students for international exams (TOEFL/IELTS/SAT/GRE/GMAT)
Higher education
2012
Kiev National Linguistic University
Applied Linguistics, Masters Degree
2011
Kiev National Linguistic University
Applied Linguistics, Bachelors Degree
Papers:
Course paper in Statistical linguistics, “The distribution of sentence length in English texts of different styles
Course paper in Automatic morphological analysis, “The degrees of comparison of the English adverb”
Bachelor’s paper in Automatic morphological analysis, “The morphological coding of adverbs in a corpus of English texts”
Master’s paper in Automatic morphological analysis, “The analysis of the adverb functioning in a multilingual corpus”
Assistance: Participated in the creation of the English Learners’ Corpus, KNLU, 2010
Languages
Ukrainian — native
English — I am a fluent speaker
German — basic knowledge
Russian — I am a fluent speaker
Professional development, courses 2015
Programming .NET C# Starter CyberBionic Systematics, Programming
Tests, examinations 2015
Microsoft Test Provider C# Starter ТС18246049 http:// (http://testprovider.com/)HYPERLINK "http://testprovider.com/" (http://testprovider.com/)testprovider.com (http://testprovider.com/)
Key skills
MS Visual Studio, C#, .NET Framework, ADO.NET, SQL, HTML, CSS,
XML, ASP.NET, Trados, MS Dynamics CRM, CMS Wordpress, 1С-Bitrix
About me: Responsible, ready to learn and develop, interested in taking challenges.
Hobbies: Sport, books, movies, music, new technologies.